About a month ago, I posted a bit of a rant about how Bank of America compromised the security of my credit card by sending an activated card in the mail without my knowledge.

The saga continues.

About 10 days after the fiasco started, I cancelled my account. I can no longer access the online banking system, so I'm pretty sure the account is dead. However, that may not necessarily be true. Shortly after closing my account, I did receive something in the mail from Bank of America. Looking at the postmark, it was close enough to the day when I cancelled, that I can understand it slipping by.

However, I have received something else in the mail at the end of last week. I also received the same offer in my email yesterday. While I was willing to allow some flexibility on the mailed material, the emailed material is unacceptable. Bulk mail is a slow and unwieldy process. Email is far more dynamic. How long should I be expecting to get marketing material for an account that (I hope) no longer exists?

So here's my question for Bank of America: Is my account actually closed or are you just that bad at your job?